Privacy
Policy.
Welcome to ZIVIX ("ZIVIX", "we", "our", or "us"). We value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://zivix.online, use our booking platform at https://book.zivix.online, or otherwise interact with our services.
By using our website or booking a consultation, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
ZIVIX is an independent digital services brand operated by its founding team. We help businesses through digital solutions, consulting, automation, and related services.
If you have any questions regarding this Privacy Policy or your personal information, you can contact us at:
Information We Collect
Website Contact
Our website includes a contact form that opens your default email application.
When you choose to send an email, you may voluntarily provide:
- Your name
- Your email address
- Your message
- Any additional information you include
We only receive this information if you choose to send the email.
Consultation Booking
When you schedule a consultation through our booking platform, we collect:
- Your name
- Your email address
- Your selected appointment date and time
- Optional notes or information you provide
How We Use Your Information
We use your information to:
- Schedule consultations
- Create Google Calendar events
- Generate secure Google Meet meeting links
- Send appointment invitations and confirmations
- Respond to enquiries
- Deliver our services
- Improve communication with prospective and existing clients
- Maintain internal booking records
We do not sell or rent your personal information.
Third-Party Services
To provide our services, we rely on trusted third-party providers.
These currently include:
- Google Calendar
- Google Meet
- Railway (booking platform hosting)
- Vercel (website hosting)
- Telegram (internal booking notifications)
These providers may process limited information necessary for the services they perform.
Their use of your information is governed by their own privacy policies.
Data Storage and Security
We take reasonable technical and organizational measures to protect the information we collect.
While we strive to keep your information secure, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain booking information only for as long as reasonably necessary to:
- Manage scheduled consultations
- Maintain business records
- Respond to client enquiries
- Meet legal obligations where applicable
When information is no longer required, we will delete it or anonymize it where reasonably practical.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
To exercise these rights, please contact:
Children's Privacy
Our services are intended for individuals who are at least 18 years old or otherwise capable of entering into business discussions.
We do not knowingly collect personal information from children.
International Data Processing
Some of our service providers may process information on servers located outside your country of residence.
By using our services, you understand that your information may be processed in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The updated version will always include a revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact: